Shipping policy

Shipping Policy

At Sparkz, we aim to ship your order safely and on time.

1. Processing Time:
All orders are processed within 1–2 business days (excluding weekends and public holidays).

2. Delivery Time:
Domestic deliveries in the UAE take 1–3 working days. International delivery time varies based on location and customs.

3. Shipping Partners:
We work with trusted couriers such as Aramex for both local and international orders.

4. Shipping Fees:
Shipping fees are calculated at checkout based on the delivery location and package weight.

5. Customs & Duties:
Customers are responsible for any customs, VAT, or import charges applicable in their country.

6. Damaged Packages:
If your item is damaged during delivery, please contact the courier directly to file a claim.